How to Download Q&A from Teams
Question and answer (Q&A) is a feature in Microsoft Teams that lets you manage questions from attendees in large, structured meetings, such as town halls, webinars, all hands, and trainings. You can choose to have a moderated or unmoderated Q&A, where presenters can take questions from attendees and answer them in real time. You can also enable replies, anonymous posts, and more in the Q&A settings. As an organizer or co-organizer, you can review, publish, dismiss, pin, and delete questions from attendees. As an attendee, you can ask, view, upvote, and reply to questions in the Q&A feed. After the meeting, you can download a Q&A report that contains all the Q&A data from the meeting. In this article, we will show you how to download Q&A from Teams and how to use Q&A effectively in your meetings.
How to enable Q&A in your meeting
You can enable Q&A in your meeting from Outlook or Teams, before or during the meeting. Here are the steps to enable Q&A in your meeting:
how to download q amp;a from teams
From Outlook: Open a new calendar event. Select Meeting Options at the top of the window. Go to Enable Q&A and select the Yes toggle.
From Teams, before the meeting starts: Schedule a meeting and send it. Open the invite from your calendar and select Meeting options at the top. Go to Enable Q&A and select the Yes toggle.
From Teams, during the meeting: Select More actions at the top of the meeting window. Select Meeting options. Go to Enable Q&A and select the Yes toggle.
Note: Q&A must only be enabled through Meeting options. If you have used the Q&A app from the Teams app store, then remove the app and instead use Meeting options to enable Q&A.
How to manage Q&A settings
As an organizer or co-organizer, you can manage Q&A settings and the attendee experience by selecting the gears icon in the Q&A panel. You can choose between a moderated and unmoderated meeting, where moderated meetings require you to review and publish questions before they are visible to all attendees. You can also enable replies, anonymous posts, upvotes, and more in the Q&A settings.
How to choose between a moderated and unmoderated meeting
In an unmoderated meeting, attendees questions will appear in the Q&A feed immediately. If you have turned on moderation, you will see three headings in the Q&A thread: In review, Published, and Dismissed. Any moderator (organizer or co-organizer) can review and either publish or dismiss questions. Published questions will be visible to all attendees and can be answered by presenters. Dismissed questions will be hidden from attendees but can be published later if desired.
How to enable replies, anonymous posts, upvotes, and more
In addition to moderation, you can also customize other aspects of the Q&A experience by toggling on or off these options:
Allow replies: This option lets attendees reply to questions or answers in a threaded conversation.
Allow anonymous posts: This option lets attendees post questions anonymously, without revealing their name or profile picture.
Allow upvotes: This option lets attendees upvote questions that they find relevant or interesting.
Allow presenters to post questions: This option lets presenters ask questions to the audience or other presenters.
Allow attendees to see all questions: This option lets attendees see all the questions in the Q&A feed, regardless of their moderation status.
Note: You can change these settings at any time before or during the meeting. However, once the meeting ends, you cannot change the settings or the Q&A content.
How to moderate Q&A as an organizer or co-organizer
As an organizer or co-organizer, you can moderate Q&A by selecting the Q&A icon in the meeting controls. You will see a panel on the right side of the meeting window with all the questions from attendees. You can perform various actions on the questions, such as:
Review and publish: If you have enabled moderation, you can review the questions in the In review section and select Publish to make them visible to all attendees.
Dismiss: If you want to hide a question from attendees, you can select Dismiss. The question will move to the Dismissed section and will not be visible to attendees. You can still publish a dismissed question later if you change your mind.
Pin: If you want to highlight a question for everyone, you can select Pin. The question will appear at the top of the Q&A feed with a pin icon. You can only pin one question at a time.
Delete: If you want to permanently remove a question from the Q&A feed, you can select Delete. The question will be deleted and cannot be restored. You can only delete questions that you have posted or dismissed.
Answer: If you want to answer a question from an attendee, you can select Answer and type your response in the text box. You can also edit or delete your answer later if needed.
Note: You can also use keyboard shortcuts to moderate Q&A. Press Ctrl+Q to open or close the Q&A panel, and use Tab and Enter keys to navigate and select options.
How to participate in Q&A as an attendee
As an attendee, you can participate in Q&A by selecting the Q&A icon in the meeting controls. You will see a panel on the right side of the meeting window with all the published questions from other attendees and presenters. You can perform various actions on the questions, such as:
Ask: If you want to ask a question to the presenters, you can select Ask a question and type your question in the text box. You can also choose to post anonymously by selecting Post anonymously before sending your question.
View: If you want to view all the questions in the Q&A feed, you can scroll up and down the panel. You can also filter the questions by All, Unanswered, Answered, or My questions using the drop-down menu at the top.
Upvote: If you want to show your interest or support for a question, you can select Upvote next to the question. The number of upvotes will be displayed next to the question. You can only upvote a question once, but you can remove your upvote later if you change your mind.
Reply: If you want to reply to a question or an answer, you can select Reply and type your comment in the text box. You can also edit or delete your reply later if needed.
How to download Q&A report after the meeting
After the meeting ends, you can download a Q&A report that contains all the Q&A data from the meeting, such as who asked what question, who answered what question, how many upvotes each question received, and more. You can download a Q&A report from two places:
From the meeting chat
You can download a Q&A report from the meeting chat by following these steps:
Go to Chat on the left side of Teams and find your meeting chat.
Select More options at the top right corner of your meeting chat and select Download Q&A report.
A CSV file will be downloaded to your device. Open it with Excel or any other spreadsheet application.
From Teams admin center
If you are a Teams admin, you can download a Q&A report from Teams admin center by following these steps:
Go to Teams admin center and sign in with your admin credentials.
Go to Meetings > Meeting policies and select the policy that applies to your meeting.
Under Content sharing, make sure Allow Q&A report download is turned on.
Go to Analytics & reports > Usage reports and select Teams live event usage report.
Find your meeting and select Download Q&A report under the Q&A column.
A CSV file will be downloaded to your device. Open it with Excel or any other spreadsheet application.
Conclusion
Q&A is a powerful feature in Teams that lets you engage with your audience in large, structured meetings. You can enable Q&A in your meeting from Outlook or Teams, before or during the meeting. You can also manage Q&A settings and choose between a moderated and unmoderated meeting, and enable replies, anonymous posts, upvotes, and more. As an organizer or co-organizer, you can moderate Q&A by reviewing, publishing, dismissing, pinning, deleting, and answering questions from attendees. As an attendee, you can participate in Q&A by asking, viewing, upvoting, and replying to questions in the Q&A feed. After the meeting, you can download a Q&A report that contains all the Q&A data from the meeting chat or the Teams admin center.
Here are some tips and best practices for using Q&A in Teams meetings:
Plan ahead and decide whether you want a moderated or unmoderated meeting, and what other Q&A settings you want to enable.
Communicate with your presenters and co-organizers about their roles and responsibilities in moderating Q&A.
Encourage your attendees to ask questions and upvote questions that they find relevant or interesting.
Answer questions promptly and clearly, and use replies to provide additional information or feedback.
Pin important or popular questions to highlight them for everyone.
Download the Q&A report after the meeting to review the feedback and insights from your audience.
FAQs
Q: How do I turn off Q&A in my meeting?
A: You can turn off Q&A in your meeting by going to Meeting options and selecting the No toggle under Enable Q&A. This will disable Q&A for all attendees and presenters. You can also turn off Q&A for specific attendees by removing their permission to ask questions in the Participants panel.
Q: How do I edit or delete a question or an answer that I posted?
A: You can edit or delete a question or an answer that you posted by selecting More options next to your post and choosing Edit or Delete. Note that you can only edit or delete your own posts, not others posts.
Q: How do I see who asked or answered a question?
A: You can see who asked or answered a question by hovering over their name or profile picture in the Q&A feed. You will see their full name and email address. If they posted anonymously, you will see Anonymous as their name.
Q: How do I export the Q&A data to another format?
A: You can export the Q&A data to another format by opening the CSV file with Excel or any other spreadsheet application and saving it as a different file type, such as PDF, XLSX, TXT, etc.
Q: How do I get help or support for Q&A in Teams?
A: You can get help or support for Q&A in Teams by visiting the Microsoft Teams help center or contacting Microsoft support. You can also provide feedback or suggestions for improving Q&A in Teams by selecting Help > Give feedback in Teams.
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